Q: I have already paid for internet but my connection is not working.

Ans: Please click here to inform our 24/7 technical team to assist you.

Q: There was a power fluctuation, something went wrong I cant connect to the internet

Ans: Please click here to inform our 24/7 technical team to assist you.

Q: Why is my internet sometimes slow?

Ans: Please click here to inform our 24/7 technical team to assist you.

Q: I forgot my email’s password

Ans: Please contact us here so that we can change and send you the new password

Q: I cant receive new emails why?

Ans: Your email quota might have exceeded, please contact us so we can solve this issue for you.

Q: I am not living close to town can get internet connection?

Ans: We always do a survey first, after the surver we send you a quotation

Q: How long does domain registration and hosting take?

Ans: 12 – 24 Hours excluding Sundays and Saturdays after registration you will receive all your credentials via email.

Q: I have solar energy can I still connect to the internet?

Ans: You can cause we have power backups and devices that are suitable for this special kind of situation.

Q: What if I want to transfer my domain to yours?

Ans: Its possible we will need to have your Cpanel logins and you can allow 7 Working days for the transfer to complete also you need to pay for the domain upfront.

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